Privacy Policy

Casma Tree ("Casma," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use casmatree.com (the "Site") or purchase our services, how we use it, and the choices you have.

1. Information We Collect

• Contact details you provide: name, email, phone number, and service address.
• Payment information for Casma Shield subscriptions and one-time services. Card data is processed by Stripe; we do not store full card numbers on our servers.
• Communications with us (emails, SMS, call records, booking notes).
• Site usage data: IP address, browser/device, pages viewed, referring URL, and similar analytics data collected via cookies and similar technologies.

2. How We Use Your Information

• Provide, schedule, and bill for tree care services and Casma Shield memberships.
• Send service confirmations, receipts, reminders, and customer support messages by email, SMS, or phone.
• Operate and improve the Site, including security and fraud prevention.
• Comply with legal obligations and enforce our Terms of Service.

3. SMS / Text Messaging

By providing your phone number at checkout or booking, you consent to receive transactional and service-related text messages from Casma Tree (e.g., receipts, appointment confirmations, dispatch updates). Message and data rates may apply. Reply STOP to opt out or HELP for help. Opting out of SMS will not cancel your subscription or service.

4. Sharing of Information

We do not sell your personal information. We share data only with:

• Service providers that help us run the business (e.g., Stripe for payments, email/SMS providers, hosting, analytics).
• Professional advisors and insurers when reasonably necessary.
• Government authorities when required by law or to protect rights, property, or safety.

5. Cookies & Analytics

We use cookies and similar technologies to operate the Site, remember preferences, and understand traffic. See our Cookie Policy for details and your choices.

6. Data Retention

We keep personal information for as long as needed to provide services, comply with legal obligations (e.g., tax and accounting), resolve disputes, and enforce our agreements.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. To exercise any right, contact us at info@casmatv.net. We will not discriminate against you for exercising your rights.

Florida & U.S. Residents

Casma Tree is based in Polk County, Florida. We process information in the United States. If you access the Site from outside the U.S., you understand that your information will be transferred to and processed in the U.S.

8. Security

We use commercially reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes

We may update this Policy from time to time. The "Last updated" date above reflects the most recent version. Material changes will be posted on this page.

11. Contact

Casma Tree, Polk County, FL · info@casmatv.net · 863-934-1075.